Online Membership FAQs
Further security features protect you from lower-tech security risks. Forgotten passwords are automatically generated by the system once you correctly answer self-chosen security questions, eliminating the need for staff to give out emails via email or over the phone.
Credit cards are processed by Verisign, Inc., an industry leader in secure online transactions. Verisign does not store names nor whole card numbers, ensuring that any compromised data will be unusable. Credit card numbers are never stored with your USA Cycling account.
That depends on the license you're getting.
Most licenses are processed and printed overnight, then queued up for an every-other day mailing schedule. In most cases, licenses take between 10-14 days from the time you order to arrive at your house via USPS. Please note that if you need proof of your new membership, a printable "Authorization to ride" is available at the end of the license purchase process or on your My USA Cycling page under Account Information.
Junior and International Licenses:
Please be aware that there are additional waivers and proofs of citizenship that must be completed prior to your membership card being shipped. In some cases these may already be on file from a previous license, however it is your responsibility to check the system to ensure that your license is OK. You can see the status of your license by signing in to your account and clicking on the "License Info" tab on your My USA Cycling page.
If you choose express shipping, the process is greatly shortened. Licenses are printed in batches the night following your purchase, then pulled from the group the following morning. They are packaged and sent to your address via next-day postal service. The cost for this upgrade is $50, regardless of license. Express processing is not available with Junior licenses due to the requirement of a parent's waiver.
The option doesn't exist because you have to first qualify for that license:
Coaches must first purchase the Club Coach Materials and take an at-home test.
Mechanics are required to participate in the introductory mechanics clinic, held each spring and fall.
Officials must pass a Regional C Clinic.
Upon successful completion of each program's requirements, staff will work with you to complete the licensing process. In the future you will be able to renew your license online.
Waivers for juniors licenses or proof of citizenship for International licenses can be sent to the USA Cycling Membership Department in three ways:
- Scan and email the documents to email@example.com
- Fax to the Membership Department at 719-434-4300
Mail to this address:
USA Cycling License Desk
210 USA Cycling Point, Suite 100
Colorado Springs, CO 80919-2215
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If, after searching your system as described above, the email is nowhere to be found, send an email to firstname.lastname@example.org with a description of your problem, your membership number (if you have it) and your full name. Staff in Colorado Springs will assist you with the problem between the hours of 8 a.m. and 4:30 p.m. Mountain Time, Monday - Friday.
First, ask yourself if you're sure of your password and username. If not, go to www.usacycling.org, click "login" then click "Forgot your Password" under the login boxes. Answer the questions and you will be emailed your password to ensure that it's correct.
More likely, though, this problem is related to your internet browser's inability to handle "cookies" In a nutshell, our server gives your computer a file so that we know who you are while you walk through your order...like a virtual license plate for the Internet. If your computer won't accept our Cookie, then our server won't let you in. You can take some simple steps to remedy this problem. If in doubt, complete these steps as they will have absolutely no detrimental effects on your computer whatsoever.
1) Open your internet browser
2) Click "Tools" > "Internet Options"
3) Click the "Privacy" tab in the upper part of the window.
4) Click "Edit"
5) Under "Address of Website" Enter www.usacycling.org
6) Click "Allow"
7) Click "OK" twice.
Now try logging in again. If these steps don't remedy the problem, contact email@example.com
If you've ever had a license with USA Cycling and you're creating a new account, the online system should find your records from the past and not require you to enter completely new information. If you've started to create a new account and the system indicates that it can't find your previous membership, first stop, start over, and enter the information again, double checking to ensure that you entered the correct birthdate.
If you're correct and it's still not finding your account, then stop and contact firstname.lastname@example.org to have your account information looked into. Accounts entered manually from written license applications may have been accidentally incorrectly keyed in or the person inputting the information may have guessed when information was written poorly. If you did happen to create a new license (and received a new license number in the process) your history, payments, and upgrades will all be lost and will have to be reinstated by a USA Cycling staff member.
This Article Published March 5, 2004 For more information contact: